• Cancellation / Refund Policy
  
  
  • Payments to the Johns Hopkins University - SAIS Europe (The Bologna Center) are generally non-refundable, however payments made in error can be refunded within seven days of the payment transaction. Refund requests made after seven days will be assessed on a case by case basis.


• Privacy Policy
  
  
  • In compliance with European Regulations no. 2016/679 (ex Legislative Decree no. 196/2003 of the Italian Personal Data Protection Code), your personal data will be used by the Johns Hopkins University, the organization responsible for data processing (Via Andreatta, 3 – 40126 Bologna, Italy). You can always consult, modify or delete your data by writing to sais.eu.privacy@jhu.edu


• Contact Information
  
  
  If you have questions regarding refunds, cancellations, or our return policy, please contact us:
  
  
  • via email (expect an email reply within 3 business days)
    
    
  • by phone at +39 051 2917811 (Monday-Friday from 9am to 5pm)
    
    
  • or by mail:
    
    Johns Hopkins University
    Via Andreatta, 3
    40126 Bologna
    Italy
    
    Attention: Business Office